Frequently Asked Questions

What is Live Video Streaming?

Live Video Streaming means sending content in compressed form over the Internet and displayed by the viewer in real time. With streaming video or streaming media, a Web user does not have to wait to download a file to play it. Instead, the media is sent in a continuous stream of data and is played as it arrives.


What is IPTV/WebTV Streaming?

IPTV (Internet Protocol Television) is the delivery of media,video by programming with video stream encoded as a series of IP packets. IPTV can be later distributed online to viewers or with IPTV Set Top Box and can be free or fee-based and can deliver either live TV. If you are a TV channel looking to reach audiences overseas other than the traditional cable or antenna distribution than IPTV Streaming is for you.


What is Video On Demand?

Video on demand (VoD) is an interactive TV technology that allows subscribers to view programming in real time or download programs and view them later. The service is delivered over the Internet to home computers, portable computers, high-end cellular telephone sets and advanced digital media devices. Videos are made available to watch anytime, on Demand.


What is Stimulated Live?

Stimulated Live is mostly used by TV Channels/Station. Here you can deliver stored video at real time. Viewers will be able to watch any event or program in High Quality on local cable tv and online at the same time.


How much bandwidth do i need to send media to QikStudio Server?

We recommend atleast 700Kbps or higher upstream bandwidth to stream in high quality. In most cases, using a lower quality setting you can get by with less, but we don't recommend it. You can use this test to test your connection speed.


What is the maximum number of viewers who can watch my TV channel / Live Streaming?

Our base package can handle 50 concurrent viewers (simultaneously). The maximum number of concurrent viewers one can have is 1000. Only 1000 viewers at a time will be able to watch your stream. If it exceeds above it than we take you to our High Performance Server, which can handle upto 1,00,000 concurrent viewers. We dont have any limitation on overall/total Viewers, You can get Unlimited Viewers.


Can i stream using a webcam or external camera?

Yes. QikStudio enables you to work with a large number of inputs.


Viewers with a low internet connection will able to watch my Stream?

QikStudio has system which will adapt video bitrate according to viewer's bandwidth.


Can I watch Live streaming on a Mobile Device?

You can view it on Android, iPhone, iPad etc. You can also play it on Smart Tv.


Can I use my own CDN?

No, for now. But we have our own CDN which is dedicated to Video Delivery and Streaming, which we can configure for you at affordable prices. Pay for what you use.


Can I broadcast in 16:9 resolution?

Yes.


Can I have higher quality Streaming or on-demand content?

Yes. Standard (up to 500 Kbps), high (above 800 Kbps), or HD (above 1500 Kbps).


My Package limited to 50 concurrent users, what will happen if viewers increased simultaneously beyond that. Will my channel Suspended?

Like other service provider we wont suspend your stream/tv channel, automated email will be sent to you notifying about it. Upto 50 concurrent user will be able to watch Live Stream, 51th user wont be able to watch your live stream feed. For this one can contact us, to upgrade package instantly.


What if my Bitrate exceeded than what was alloted?

You should put Bitrate which is alloted to you. If our system find any abuse, it will send you an email and you need to fix it to prevent any further action.


Can i get Statistics about my Stream and Manage my Stream?

Yes. We have Member login panel. Where you can manage your services, view statistics, realtime data and do many more things.


Can i do Adaptive Bitrate Streaming of my Stream?

Yes. You can do it. Whichever package has "Multi-Bitrate Streaming", are eligible to do so. You can send us multi-stream.


Can i Transcode my Stream, rather than sending multi-stream?

Yes. You can. Just contact our Sales Department anytime. They will assist you.


Do you provide Android App for TV Stations?

Yes, we have certain package, if you opt for it, We will provide you customised App white labelled for Free. You can even put custom web pages into it and watch Live TV inside the App and show Schedule too. Many more Features.


Can i see Demo of how QikStudio's stream works?

Yes, you can view this stream. Click on this link to view it. Test this link on iPads, iPhones, Desktops, Android phones, Smart TVs and on all other devices.


What is Facebook Page Integration, How our stream can be shown to Facebook Fans?

With Facebook Page Integration support, You can show your Live stream to your Facebook Fans by aour Page App. It will put a Tab on your Page like "Live TV". You can also rename it and put custom image too. To see how Page integration will look Click on this link


Can i get QikStudio's Demo account to test and publish my stream before i buy?

Yes, you can get. Speak with our Sales team via email, Phone or Chat. They will provide you instant account to test our services before you buy.


Do you provide free website for Live Streaming

Yes. We provide one page responsive website with custom web address for you on certain packages. Rest all will get QikPage; Embedded stream can be shown at our end if you dont have website. If you have website you can put embedding code on your website. If you plan for Dynamic CMS Website, Contact us.


In case i need any Help, How to contact?

You can contact us using Email, Chat with us Live, Ticketing System or call us on our Helpline any time. In near future we may have Toll-Free Number. We will try to send response within eta 60min.


Do you want to view Budget Plans & Pricing ?

Check out our reasonable pricing for the best services in your Budget!